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Roadside Assistance

A breakdown is bad enough without wondering who to call. Auto Care Plus Rewards Club Members get 24/7 roadside assistance — a dead battery, a flat tire, a lockout, or a tow, covered and handled. It is one of the reasons our members stick with us, and one more thing you do not have to think about.

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Our Rewards Club Members are entitled to 24/7 roadside assistance. If you’re not a member, click here to join our Rewards Club.

During Operating Hours

If you need assistance during operating hours (Mon-Fri 7:30am to 5:30pm, Sat 8:00am to 4:00pm), call the service center nearest to your current location:

Merrimack: 603-324-3292

Manchester: 603-413-3852

S. Portland, ME: 207-503-2597

Wolfeboro: 603-392-7359

Hooksett: 603-945-0968

Conway: 603-803-6839

After Operating Hours

If you need assistance outside operating hours, call the service center nearest to your current location:

Merrimack: 1-844-243-5141

Manchester: 1-844-243-5142

S. Portland, ME: 1-844-243-5144

Wolfeboro: 1-844-243-5146

Hooksett: 1-833-387-7590

Conway: 1-844-243-5147

Frequently Asked Questions

Who is eligible for roadside assistance?

Auto Care Plus Rewards Club Members are entitled to 24/7 roadside assistance as a membership benefit. If you are not a member yet, ask us about joining.

What does roadside assistance cover?

Coverage typically includes services like jump starts, flat tire assistance, lockout service, fuel delivery, and towing. Contact us for the specific terms and limits that apply to your membership.

Is roadside assistance available 24/7?

Yes — that is the point. Vehicles rarely break down at a convenient hour. Roadside assistance for Rewards Club members is available around the clock.

Do I need to pay at the time of service?

Coverage details vary by membership. Contact us and we will explain exactly how your benefit works before you ever need it — which is the right time to find out.

Can I be towed to any Auto Care Plus location?

Yes, and it is what we recommend. Being towed to Auto Care Plus means your vehicle is diagnosed by technicians who already have your service history and know the vehicle.

How do I sign up?

Ask us at your next visit, or contact your local Auto Care Plus. We will explain the Rewards Club and Customer Care Program options and get you enrolled.

Signs you need this service:

  • Your vehicle will not start
  • Dead or discharged battery
  • Flat tire or blowout
  • You locked your keys in the vehicle
  • You ran out of fuel
  • Your vehicle broke down and needs a tow
  • You are stuck in snow or off the road
  • Overheating or a warning light that means stop driving

Our process:

  • Call the roadside assistance number provided with your membership
  • Provide your location, vehicle details, and a description of the problem
  • A service provider is dispatched to your location
  • Receive on-site help — jump start, tire change, lockout, or fuel delivery
  • If the vehicle cannot be driven, arrange a tow to an Auto Care Plus location
  • Have the vehicle diagnosed and repaired by technicians who know your service history
  • Get back on the road

Learn more:

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