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Power Steering Service & Pump Replacement

Stiff steering, a whine when you turn, or a puddle of fluid in the driveway all point to the power steering system. Auto Care Plus diagnoses and repairs hydraulic and electric power steering systems across New England — pumps, racks, hoses, and fluid exchanges. Steering is a safety system, and a failing pump does not get better on its own.

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What is Power Steering?

For most of us, it is hard to remember life without power steering – cranking those great big steering wheels? It was a pretty good workout. Now power steering is standard. The heart of any power steering system is its pump. The pump pressurizes the power steering fluid that provides assist for steering. Most pumps are driven by a belt that is run by the engine – a few are electrically powered. A high-pressure hose passes fluid from the pump to the steering gear. A low pressure hose returns the fluid back to the pump.

Dirty power steering fluid causes damage to the pump, the steering gear/rack and eats away at the hoses. These hoses can develop leaks, so it is a good idea to inspect them at every oil change. Low fluid can damage the power steering pump. That is why fluid level is on the checklist for a full-service oil change. The fluid needs to be compatible with the hoses and seals, so check your owners’ manual for the right type – or just ask one of our service advisors at any of our 9 locations.

The fluid cleans, cools and lubricates the power steering system. It breaks down over time and mileage and collects unwanted moisture, so it needs to be replaced from periodically. Many manufacturers specify power steering service intervals. Unfortunately, this important service is sometimes left off the maintenance schedule. So, when in doubt, every 30,000 miles or two years is what Auto Care Plus recommends. When we perform the fluid exchange we use a detergent to clean the system first, flush out the old fluid and replace it with new fluid.

Warning Signs

Here are some warning signs of trouble with your power steering: It’s harder to turn the wheel, there’s erratic power assist, you hear loud whining coming from the pump (which may be difficult to hear over the loud whining coming from the backseat), you have to top-off the fluid frequently, or you hear squealing belts. Remember to never hold the steering wheel to the far right or left for more than a few seconds at a time. That will wear out your pump real fast.

Other steering components can be bent or damaged from wear or hard knocks. Ball-joint, idler-arm, steering-gear, steering-knuckle and tie rod to name a few. Warning signs here are steering play, wandering, uneven tire wear, and off-center steering wheel. An annual alignment check will reveal bent or damaged steering components.

Most SUV’s, pick-ups and rear-wheel-drive cars need regular front-wheel-bearing service.

The bearings should be cleaned and inspected. If they are excessively worn, they need to be replaced. The bearings are then repacked in clean grease. It’s also recommend the wheel-seal be replaced when the bearings are serviced. Like everything else, check your owners’ manual maintenance schedule. It’s usually required around every two years or 40,000 miles/64,000 km. If you drive through water, the bearings will need service more often.

DID YOU KNOW?

If your serpentine belt breaks, your power assisted steering may not work. Don’t panic – your vehicle will still steer. It will just be harder to turn the wheel. Allow for extra time to turn and pull over as soon as it is safe. 

Frequently Asked Questions

Why is my steering stiff or hard to turn?

Stiff steering usually means the system is not producing enough assist. On hydraulic systems that points to low fluid, a failing pump, a slipping belt, or a restricted hose. On electric systems it is typically a motor, sensor, or module fault that will set a code.

What does a whining noise when turning mean?

A whine that rises with steering effort almost always means the pump is starved for fluid — either the level is low from a leak, or the pump itself is wearing out and cannot maintain pressure. Left alone, it usually ends in pump failure.

How often should power steering fluid be changed?

Many manufacturers do not list a specific interval, but power steering fluid degrades and picks up debris from internal wear just like any other fluid. We generally recommend an exchange around every 50,000 to 75,000 miles, or sooner if the fluid is dark or smells burnt.

Can I use any power steering fluid?

No. Some vehicles require standard power steering fluid, others require automatic transmission fluid, and many European vehicles use a specific hydraulic fluid. Using the wrong one can swell or destroy the seals. We use what your manufacturer specifies.

My car has electric power steering — does it need service?

Electric power steering has no fluid to change, but it still fails — motors wear out, torque sensors drift, and modules develop faults. If your steering feels inconsistent or the EPS light is on, it needs to be scanned and diagnosed.

Is it safe to drive with a power steering leak?

It is risky. As the fluid level drops, assist becomes inconsistent and the pump can be destroyed by running dry. More importantly, losing assist unexpectedly in a turn or during an emergency maneuver is a real safety hazard. Get it repaired promptly.

Signs you need this service:

  • Steering feels stiff or heavy, especially at low speed
  • Whining or groaning noise when turning the wheel
  • Squealing on startup or when turning hard
  • Steering that assists intermittently or unevenly
  • Power steering fluid leak or puddle under the front of the car
  • Foamy, dark, or burnt-smelling power steering fluid
  • Steering wheel vibration or shudder
  • Power steering warning light on the dash (electric systems)

Our process:

  • Discuss symptoms and inspect the fluid level and condition
  • Inspect the pump, hoses, rack, and seals for leaks
  • Test system pressure on hydraulic systems
  • Scan for steering module codes on electric power steering systems
  • Check the serpentine belt and tensioner for wear or slipping
  • Review findings and provide a written estimate
  • Repair or replace the failed component — pump, rack, hose, or belt
  • Flush the system and refill with the manufacturer-specified fluid
  • Bleed all air from the system
  • Road test to confirm smooth, quiet, consistent assist

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